Return and Refund Policy
We want you to feel confident and in control when making a purchase from us, so here’s what you need to know about our Terms of Sale and Refund Policy. When you make a purchase with us, the full terms of your transaction will be provided at checkout. By agreeing to our terms and conditions. you acknowledge that the products you buy, whether consumable or topical, may contain plant compounds. FDA Evaluation- As our products have not been evaluated by the FDA, we don’t make specific claims about their benefits. Your decision to buy is based on your own understanding and beliefs about our products.
- Assurance guaranteed: All products carry a 30-day customer satisfaction guarantee from the date of receipt. If you are not satisfied with any of these products, simply return the unused portion of the product.
- The product must have at least one-third (1/3) of its contents remaining.
- Special order items are non-refundable and cannot be returned.
- When your order arrives, please inspect it for any damage during shipping. If you notice any damage, please let us know within 48 hours. Be sure to provide detailed information about the damage.
- If you have any questions or need assistance, reach out to us:
- Email: hello@budandsoul.com